Shipping & Returns
Shipping Policy & Returns
To make sure you get the best service and ensure the safety of your package, we are using UPS for our European and worldwide shipping. Your order is picked up ánd delivered by UPS without any ‘in-between’ companies. Express delivery optional.
Orders from Spain and Portugal are shipped with MRW and delivered within 24 to 48 hours, after leaving our warehouse. This is usually within 2 days, depending the weekend. In any case, we will inform you through e-mail on any delays and we provide you with a tracking number to follow your parcel on-line.
The returned item must be intact, complete and in its original packaging.
There is a maximum return limit of 30 days and for sale items a maximum of 15 days after purchase.
The item must be returned to:
HIPPY CHICK IBIZA
C/ Sta. Maria Rosa Molas 25
Bajo esc, L. 5 y 6
43500 Tortosa, Spain
The return costs are the responsibility for the costumer.